Zelle®

Start sending money with Zelle®

Zelle® is a convenient way to send money using your mobile banking app or online banking account.

  • Locate and share your Zelle® QR code

    Receiving money without providing your personal information is simple. Share your Zelle® QR code via email or text message. 

    • Log into UBTgo
    • Click “Send Money with Zelle®” 
    • Go to your “Zelle® settings” 
    • Click “Zelle® QR code” and your QR code will be displayed under “My Code” 
    • Use the share or print icons to send your QR code to your customers 
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  • Send money with a Zelle® QR code
    • Log into your UBTgo 
    • Click “Send Money with Zelle®” 
    • Click on the QR code icon displayed at the top of the “Select Recipient” screen and follow the prompts to allow access to your camera 
    • Next, point your camera at the code to scan 
    • Confirm the name of the person or business you are sending money to 
    • Enter the amount you’d like to send, click "Review” and then click “Send” 
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Zelle® is a convenient way to send money using your mobile banking app or online banking account.

Zelle® is a convenient way to send and receive money with friends, family and others you trust, even if they bank somewhere different than you.1 Use Zelle® to gift money, pay the sitter, or split the cost of a night out.

Why use Zelle®

Easy

Send your friends money right from UBTgo, no matter where they bank.1

Fast

Money gets sent straight from your account to theirs and is available to spend in minutes.1

Safe

All you need is an email address or U.S. mobile number. No account numbers are shared.

Free

Use Zelle® for free in UBTgo.

Use Zelle® Safely

Follow these simple tips to ensure your money is sent safely:

  • Only use Zelle® to send money to friends, family and other people you trust.
  • Make sure your recipient's name, U.S. mobile phone number and email address are correct before sending money.
  • If a payment situation feels off, it probably is. Trust your gut and investigate.
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Frequently Asked Questions

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How do I use a Zelle®️ QR code?

Zelle®️ QR code provides peace of mind knowing you can send money to the right person, without typing an email address or mobile number.
To locate your Zelle®️ QR code, log into UBTgo, click “Send Money with Zelle®️”. Next, go to your “Zelle®️ settings” and click “Zelle®️ QR code” and your QR code will be displayed under “My Code”. From here you can view your QR code and use the print or share icons to text, email or print your Zelle®️ QR code. To receive money, just share your Zelle®️ QR code.

To send money, log into UBTgo, click “Send money with Zelle®️”, click “Send,” then click on the QR code icon displayed at the top of the “Select Recipient” screen. Once you allow access to your camera, simply point your camera at the recipient’s Zelle®️ QR code, enter the amount, hit “Send,” and the money is on the way! When sending money to someone new, it’s always important to confirm the recipient is correct by reviewing the displayed name before sending money.

Can I pay a small business with Zelle®?

Some small businesses are able to receive payments with Zelle®. Ask your favorite small business if they accept payments with Zelle®. If they do, you can pay them directly from your mobile app using just their email address or U.S. mobile number.

Neither UBT nor Zelle® offers a protection program for any authorized payments made with Zelle®, so you should only send money to people (and small businesses) you trust. Always ensure you’ve used the correct email address or U.S. mobile number when sending money.

Where do I find Zelle® in the UBTgo mobile app?

If enrolling in Zelle® and Billpay for the first time through the mobile app, you'll need to visit the "More" section of the app. Scroll down to the lower section and select "Payments" and follow the prompts to start sending money with Zelle® . Watch a short video here.

Once enrolled in BillPay and/or Zelle® , you'll have a Zelle® icon available from the "Move Money" section of the app.

What is Zelle®?

Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you know and trust, regardless of where they bank2.

1) Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle® .
2) Must have a bank account in the U.S. to use Zelle® .

Who can I send money to with Zelle®?

You can send money to friends, family and others you trust2.

Since money is sent directly from your bank account to another person's bank account within minutes1, it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number.

1) Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle® .
2) Must have a bank account in the U.S. to use Zelle® .

How do I use Zelle® ?

You can send, request, or receive money with Zelle® .

  1. To get started, log into online banking or your mobile app, navigate to Bill Pay and select "Send Money with Zelle®". Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, and you're ready to start sending and receiving with Zelle® .
  2. To send money using Zelle® , simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes1.
  3. To request money using Zelle® , choose "Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.
  4. To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.

1) Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle® .
2) Must have a bank account in the U.S. to use Zelle® .
3) In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already
enrolled with Zelle® .

 

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1 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle. Must have a bank account in the U.S. to use Zelle.

2 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.

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